Liberum Help Desk

License: Freeware
Date Added: 13 December, 2012
Category: Scripts / Customer Support Software
Author: liberum

Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems.


Advertisements



 

Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. Features: - For Help Desk Administrators: - choice of using NT user accounts or a separate database for granting users access to the help desk - runs on Microsoft IIS - no proprietary web servers - easy-to-use menus for managing reps, departments, categories, priorities and statuses - runs on with MS SQL or an Access database - built-in reports for keeping track of problems, users and support reps - configurable email messages - easily customizable pages to fit your organizations needs For Support Personnel - access from any client with a web browser - e-mail notification of new problems or updates - pager support - problem listings with vital details - ability to view and edit another rep's problems - problem updates are stamped with date, time and username - search through problems by username, category, description, solution, dates and more For The Users - submit problems via a web-based form - view the progress of open problems - update problems with additional information - e-mail notification - list previously submitted problems - user searchable knowledge base Requirements: · Windows NT/2000/XP with IIS 4.0 or higher · 1 MB of hard drive space for web pages · 5+ MB of hard drive space for database


Operating Systems:  ASP.NET, Windows


Liberum Help Desk Related Downloads
 
Download Boldchat 4.92

Boldchat 4.92  Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Download VersaSRS HelpDesk 3.3.0

VersaSRS HelpDesk 3.3.0  FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Download Boldcenter Operator Client .NET 4.13

Boldcenter Operator Client .NET 4.13  Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Download eTalkup 2.2

eTalkup 2.2  Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.

Download MC Screen Capture 4.5.39

MC Screen Capture 4.5.39  ScreenCapture is free software for video and screenshot creation. Capture the screen and documents, record video fragments of software in-process and use screenshots to create report for the support service. Create tutorials and dictionaries.

Download Mouse Tracks 2007 6.50

Mouse Tracks 2007 6.50  Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians.

Download Polar Help Desk Free 4.1

Polar Help Desk Free 4.1  Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.

Download ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus 7.5  ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt&knowledge mgmt functionalities. ITIL ready version is also available.

Download SiteHelm 3.0RC1 1.0

SiteHelm 3.0RC1 1.0  SiteHelm is a web site management system and CMS.

Customer Support Software Popular Downloads
 
Download Sollic Solutions Image Resizer 1.04

Sollic Solutions Image Resizer 1.04  The Sollic Solutions Image Resizer is a useful Windows tool. It can resize pictures or any kind of images (JPG, BMP, GIF, PNG, ICONS). This image resizing software can be used to resize small or even huge amounts of pictures.

Download Simple Help Desk 1.0

Simple Help Desk 1.0  The help desk software is a full customer service based web application which supports trouble ticket creation and management.The help desk is fully customizable in that you can add or remove trouble ticket status, priorities, and problem categories.

Download iSupportCenter 0.4.1

iSupportCenter 0.4.1  iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.

Download ProgSys 0.156

ProgSys 0.156  ProgSys is a support system for programs.

Download Customer Live Chat System 0.0.2

Customer Live Chat System 0.0.2  Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface). Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc.

Download epesi BIM .0RC2 1.0

epesi BIM .0RC2 1.0  epesi BIM is a web based application to store, organize and share information related to your business. The basic package includes Customer Relationship Management (CRM) modules which are centered around companies, not contacts.

Download OpenIT 3.0.1RC1 1.0

OpenIT 3.0.1RC1 1.0  OpenIT is a PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.

Download Hot Open Tickets 1.0

Hot Open Tickets 1.0  HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes.

Download Crafty Syntax Live Help 2.14.5

Crafty Syntax Live Help 2.14.5  Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer.

Submit Reviews for Liberum Help Desk
- required fields