TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers, H.323 to PSTN gateway and custom IVR applications.
BenefitsTERAVoice can increase productivity by optimizing telephony communications. Never miss a call and get instantly notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom IVR solutions in order to cut down cost for call agents.With its MMC-based management console, TERAVoice can be administered and monitored easily, even from remote computers. For smaller configurations no dedicated server is needed, simply plug-in an appropriate analog or ISDN telephony board into your file-server and get your telephony solution started at very low cost, while maintaining scaleability through being able to switch to a dedicated system for higher loads later.Hardware
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