ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus 7.5




ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt&knowledge mgmt functionalities. ITIL ready version is also available.

Advertisements:

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract management, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs&completed purchases. It also provides import of requests&assets from .csv files&user satisfaction survey.Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approve, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities&more.Incident mgmt, Problem mgmt, Change mgmt&CMDB has been implemented with all functionalities.The Free Edition allows a single Technician manage upto 25 Workstations.

If you have problem downloading ManageEngine ServiceDesk Plus, stop using your download manager and download directly from browser. Check also your firewall, proxy settings, because some download mirrors may require that you do not block the HTTP referers.

Easy Freeware is not responsible for program you are downloading nor for information provided about the software products listed on our freeware site as the publisher/developer can modify these software information without notifying us. Even if we try to check the files for viruses ourselves, we cannot guarantee 100% that they are clean. So, for your complete protection always check downloaded files for viruses, spyware and malware.


ManageEngine ServiceDesk Plus Related Downloads

 
Download Radix 3.5

Radix 3.5 Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use.

Download Boldchat 4.92

Boldchat 4.92 Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Download VersaSRS HelpDesk 3.3.0

VersaSRS HelpDesk 3.3.0 FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Download Boldcenter Operator Client .NET 4.13

Boldcenter Operator Client .NET 4.13 Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Download Qasper Business Organizer 1.0.2796.11084

Qasper Business Organizer 1.0.2796.11084 Free Personal Version of Qasper, a business Information Organizer that goes beyond CRM with 20 integrated modules that enable all types of information and documents to be managed centrally.

Download eTalkup 2.2

eTalkup 2.2 Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.

Download AutoFAQ Addin 1.0

AutoFAQ Addin 1.0 AutoFAQ - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24 / 7. - Simple to use, yet powerful enough to slash your support time.

Download MC Screen Capture 4.5.39

MC Screen Capture 4.5.39 ScreenCapture is free software for video and screenshot creation. Capture the screen and documents, record video fragments of software in-process and use screenshots to create report for the support service. Create tutorials and dictionaries.

Download Mouse Tracks 2007 6.50

Mouse Tracks 2007 6.50 Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians.

Inventory Systems Popular Downloads

 
Download Receipt template - free receipt forms 1.1

Receipt template - free receipt forms 1.1 Printable receipt template- free receipt book of blank receipts. In the receipt template, There is a place for the receipt number. It is a printable form.

Download inFlow Inventory Software Free Edition 1.2.2.0

inFlow Inventory Software Free Edition 1.2.2.0 inFlow Inventory Software helps businesses to manage sales, purchasing, and inventory. It can track customers, products, and inventory; Manage order and invoices; Generate business reports on sales trend.

Download PowerPoint Templates 0.1

PowerPoint Templates 0.1 Free Powerpoint templates highly professional, Open Office compatible, backgorunds,variouse palettes. Our free PowerPoint templates will help you to evaluate the quality of our products and try your skills before purchasing.

Download Maintenance Assistant Free CMMS 2.1

Maintenance Assistant Free CMMS 2.1 Maintenance Assistant is full-featured Industrial Strength Computerized Maintenance Management System (CMMS). Manage maintenance tasks, parts, suppliers from any computer, anywhere, with our free CMMS software.

Download Bid-n-Invoice Basic Invoice 1.1

Bid-n-Invoice Basic Invoice 1.1 Bid-n-Invoice Basic Invoice will print a handwrite Estimate, Invoice or rename the documents to suit your needs. (Example Estimate, Bid, Proposal, Bill of Sale) This program is free for personal and commercial use.

Download Business Aviator Inventory Free Edition 3.15

Business Aviator Inventory Free Edition 3.15 Inventory Management Software that includes Inventory, Items, Pricing, Customers, Vendors, Sales, and Purchasing Management. Uses SQL Server 2005&.NET Framework Technology. BA Free Edition is available free of charge for the life of the product.

Download Chronos eStockCard Free Edition 2.1.6

Chronos eStockCard Free Edition 2.1.6 Manage inventory accuracy, FIFO, traceability, stock movements, with Email Alert, Integrated with Barcode System and Screen DIY for Business and Warehouse.

Download 1D Stock Cutter /Free 2.8

1D Stock Cutter /Free 2.8 The universal, powerful, compact and easy to use optimizer for cutting of any linear material (metal profiles, bars, extrusions, lineal wood, etc.) to minimize material waste and cost. Typically, program reduces waste from about 10% to about 1%.

Download Business Aviator Inventory Free Edition 3.07

Business Aviator Inventory Free Edition 3.07 Inventory Management Software that includes Inventory, Items, Pricing, Customers, Vendors, Sales, and Purchasing Management. Uses SQL Server 2005&.NET Framework Technology. BA Free Edition is available free of charge for the life of the product.